Cookie and privacy statement

The webshop processes privacy-sensitive data and personal data. Cadac Store BV takes data protection very seriously and therefore we take great care when processing and securing personal data. 

When processing personal data we comply with the requirements set out in the Dutch data protection act. This means that we:

  • clearly state the purposes for which we process personal data. We do this by means of this privacy and cookie statement;
  • restrict the collection of personal data to personal information that is required for legitimate purposes;
  • first ask you for your explicit consent to process your personal data in cases where your permission is required;
  • implement appropriate security measures to protect your personal data and also require this of parties who process personal information on our behalf;
  • have due regard for your right to view, correct or delete your personal data at your request.

Cadac Store BV is the party responsible for data processing. In this privacy and cookie statement we explain what personal data we collect and use and for what purpose. We recommend that you read it through carefully.

This privacy and cookie statement was last updated on 05-10-2016

Use of personal data

When you use our website and services, you provide us with certain information. This could be personal data. We retain this information so that you don't have to complete these details anew every time you visit, to allow us to contact you in the context of fulfilling a contract, invoicing and payment and to allow you to see the products and services you have purchased from us. We only retain and use personal data entered directly by you, in the context of a service requested by you, or which it was clear on entering the data that it was intended for processing by us. 

We use the following data for the purposes stated in the privacy and cookie statement:

  • Name and address details
  • Company name and position
  • Telephone number
  • Invoicing address
  • E-mail address
  • Payment details

The above information is used for the following purposes:

  • To transact the order;
  • To inform you about new products and services from Cadac Store BV;
  • To improve our services;
  • To improve your experience of the website, including showing targeted advertisements on our own site or third party websites.

Order transaction
When you place an order with us, we use your personal data to complete the transaction. If required in order to complete the transaction, we may pass your personal data to third parties.

Contact form and newsletter
We produce a newsletter with the aim of informing those for whom our products and/or services may be of interest of what we are able to offer. The newsletter contains a link that you can use to unsubscribe. Your e-mail address will only be added to the list of subscribers with your permission.

If you complete the contact form on the website or send us an e-mail, the information you send us will be retained for as long as is necessary, in the light of the nature of the form or the contents of the e-mail, to respond fully and deal with the enquiry.

Provision of data to third parties
We may pass your information to our partners. These partners are involved in the implementation of the agreement and/or the delivery of services. For example, some software may be provided and maintained by a third party, meaning that this third party needs to have your details. We will not pass your information to other third parties, unless we are required to do so by law. If we suspect fraud or abuse of our website, we may pass personal details to the relevant authorities.

Our website uses cookies. Cookies are also placed on the website by third parties whose services we use.

When you visit our website for the first time, a pop-up is displayed stating that by clicking on our website you accept cookies. If you then click on our website, you give us permission to use all cookies and plug-ins as described in the pop-up and this privacy and cookie statement. You can disable cookies in your browser at any time. Be aware that if you do so you may lose some of the functionality of our website.

If you give your permission via the cookie settings, we use the services of the following parties:

  • Google Analytics
  • Google Doubleclick
  • Hotjar
  • Visual Web Optimizer

We use the above cookies for the following purposes:

  • to generate general statistics and to see how our website is being used by the public;
  • to improve our services;
  • to adapt the advertisements on our website, on third party websites and in our newsletters on the basis of your interests and your click and surfing behaviour;
  • to adapt the content on our website based on your interests and your click and surfing behaviour.

We do not have any control over what the above parties themselves do with the cookies. No name and address details are shared with these parties. For further information on these parties and how they handle cookies, please see the privacy and cookie statement (note: may be updated on a regular basis) of these parties.

We may combine your personal data from different sources for profiling. We do this by combining collected data such as online orders and click behaviour together. On this basis we can give you personalised offers that reflect your interests and purchasing history. This means we can offer you better deals that fit your needs. Your data remains protected throughout this process.

We implement security measures to prevent the misuse of and unauthorised access to personal data. We collate statistics on our website such that we may have sight of individual data. However, we only do this to the extent necessary for the purposes referred to in this privacy and cookie statement.

Third party websites
This privacy and cookie statement does not apply to third party websites that can be accessed through links on this website. We cannot guarantee that these third parties will handle your data safely and securely. We recommend that you read the privacy and cookie statements on these websites before using these websites.

Changes to this privacy and cookie statement
We reserve the right to make changes to this privacy and cookie statement. It is worth checking this privacy and cookie statement on a regular basis to stay up to date with any changes.

Viewing and changing your information
If you have given us your personal information, you can send us a request to view, change or delete your information. To do so, please submit your request via our contact page.
To prevent abuse, we may ask you to provide identifying information about yourself. If you wish to view your personal information linked to a cookie, you should also send a copy of the cookie in question. You can find this in your browser settings. If the information is not correct, you can ask us to change or delete it.

Personal Data Authority
To prevent abuse, we may ask you to provide identifying information about yourself. If you wish to view your personal information linked to a cookie, you should also send a copy of the cookie in question. You can find this in your browser settings. If the information is not correct, you can ask us to change or delete it.

For questions about our privacy policy or questions about viewing and making changes to (or deleting) your personal data, you can contact us at any time using the contact details below:

Cadac Store BV
Nieuw Eyckholt 282
6419 DJ Heerlen
Chamber of Commerce 66766052
VAT no. NL856689439B01

Or use the contact form on the service & contact page.