General Terms and Conditions

Table of contents

This webpage lists all the Terms and Conditions of Cadac Group BV. The purchase of our software or our services is conditioned on your acceptance of and compliance with our terms and conditions. Additionally, the annexes added below are part of our agreements.

In case you purchase a service and/or a support-service at Cadac Group BV, the ‘Annex 1: additional conditions - Service and Support’ applies on a supplementary basis.

In case you are a freelancer and you receive assignments through Cadac Xperts or if you work with us as a referral partner, the ‘Annex 2: additional general terms and conditions of purchase for cadac xperts freelancers' applies on a supplementary basis.

In the event of a conflict or inconsistency between ‘the general terms and conditions: introduction’ and the conditions mentioned in annex 1 and annex 2. The terms and conditions of ‘the general terms and conditions: introduction’ shall apply.




Please find our General Terms and Conditions below. They apply whenever you conclude an agreement with us and contain important information for you as buyer. You should therefore carefully read the General Terms and Conditions. We also recommend that you save and print these General Terms and Conditions so that you can re-read them at a later point in time.

Article 1 Definitions
1.1 Cadac Group BV: with its registered office in Heerlen and registered with the Chamber of Commerce under registration number 66766052, also trading under the name Cadac Store. 
1.2 Website: the website of Cadac Group BV, can be consulted at an under all associated sub-domains. 
1.3 Client: the natural or legal person, acting in a professional or business capacity, that concludes an Agreement with Cadac Group BV and/or has registered on the Website. 
1.4 Agreement: any arrangement or agreement between Cadac Group BV and the Client, of which agreement the General Terms and Conditions form an integral part. 
1.5 General Terms and Conditions: these General Terms and Conditions and the Nederland ICT Terms and Conditions of 2014, as published on
1.6 Licence Conditions: The conditions for using the products/services provided by Cadac Group BV.

Article 2 Scope of the General Terms and Conditions
2.1 These General Terms and Conditions apply to all the offers of, Agreements with and supplies by Cadac Group BV, unless expressly agreed otherwise in writing. 
2.2 In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those conditions will apply as well, whereby the Client can always invoke the applicable condition most favourable in its case if there should be any inconsistency between conditions.
2.3 In the case of conflicts between the conditions of this document and those of the Nederland ICT Terms and Conditions, this document will take precedence.
2.4 Licence conditions fall under the provisions of 2.3.

Article 3 Prices and information
3.1 The content of the Website has been compiled with the greatest possible care. However, Cadac Group BV cannot guarantee that all the information on the Website is correct and complete at all times. All prices and other information provided on the Website and in other material issued by Cadac Group BV are therefore subject to programming and typing errors. 
3.2 Some of the information about the products and services offered has come from third parties. Cadac Group BV cannot guarantee that all information is correct and/or up to date and it is therefore offered without any further guarantees. 

Article 4 Formation of the Agreement
4.1 The Agreement will be formed at the moment when the Client accepts Cadac Group BV’s offer and fulfils the conditions set by Cadac Group BV in that context. 
4.2 If the Client accepted the offer electronically, Cadac Group BV will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the Client will be able to terminate the Agreement. Cadac Group BV reserves the right to withdraw the offer up to three (3) working days after the formation of the Agreement.
4.3 If it appears that the Client has given incorrect data, Cadac Group BV reserves the right to only fulfil its obligations once correct data has been received.
4.4 Cadac Group BV may, within the statutory parameters, investigate whether the Client is able to meet its payment obligations, as well as verify the facts and factors that are important to conclude the Agreement in a responsible manner. If, following this investigation, Cadac Group BV has good reason not to conclude the Agreement, it will be entitled to refuse an order or request, giving its reasons, or to attach conditions to the fulfilment of an order, such as payment in advance.
4.5 Cadac Group BV reserves the right to decline orders from clients that are not acting in a professional or business capacity.

Article 5 Registration 
5.1 To make optimum use of the Website, the Client must register via the account login facility on the Website.
5.2 At the time of the registration process, the Client chooses a user name and password with which it can log into the Website after registration. The Client is responsible for choosing a password that is sufficiently secure. 
5.3 The Client must keep its login details, user name and password strictly secret. Cadac Group BV is not liable for misuse of the login details and will always assume that a Client logging onto the Website is actually the Client. Any activities carried out through the account of the Client falls under the responsibility and risk of the Client. 
5.4 If the Client knows or has reason to suspect that its login details have become available to unauthorised parties, it will be required to change its password as soon as possible and/or to notify Cadac Group BV accordingly to allow Cadac Group BV to take appropriate measures.

Article 6 Implementation of Agreement 
6.1 Well before the Agreement is concluded, the manner in which delivery is to take place and the period within which this will be possible will be set out. 
6.2 Cadac Group BV can make (security) requirements for the manner in which products/services to be delivered are delivered and made available. Following the formation of the Agreement, the Client will receive further instructions on delivery. 
6.3 Cadac Group BV is authorised to engage third parties in the fulfilment of its obligations under the Agreement.

Article 7 Continuing performance contract
7.1 If the Client purchases a licence, the Client enters into an Agreement for a set period (continuing performance agreement). The duration of the continuing performance agreement is clearly stated in the ordering process.
7.2 At the end of the period of the continuing performance agreement stated in the ordering process, this continuing performance agreement will be renewed by tacit agreement. This means that the continuing performance agreement will be renewed unchanged for the same period. This automatic renewal can be avoided by amending the settings in the account at least 30 days before the renewal date.
7.3 The continuing performance agreement can be terminated by either party before the end of the period, subject to at least two (2) months’ notice. If the Client terminates the continuing performance agreement too late, Cadac Group BV will apply the cancellation to the new period and not terminate the continuing performance agreement until the end of this new period.
7.4 After termination, the Client will not have any further right to use the purchased products and services, unless otherwise agreed. 

Article 8 Payment 
8.1 The Client shall pay the amounts due to Cadac Group BV in accordance with the ordering procedure and any payment methods indicated on the Website. Cadac Group BV is free to offer any payment method of its choice and may change these methods at any time. In the event of payment after delivery, the Client will have a payment term of 14 days starting on the day after delivery.
8.2 In the case of a continuing performance, payment can be made by direct debit. The Client authorises Cadac Group BV to periodically collect certain amounts. 
8.3 If the Client fails to meet its payment obligation or obligations in time and, having been notified by Cadac Group BV that payment is overdue and offered a period of 14 days in which to meet its payment obligations, fails to effect payment within this 14-day period, the Client will owe interest at the statutory rate on the outstanding amount, and Cadac Group BV will be entitled to pass on the extrajudicial collection costs it has incurred to the Client. These collection costs will not exceed 15% on outstanding amounts up to EUR 2,500; 10% on the next EUR 2,500 and 5% on the next EUR 5,000, with a minimum of EUR 40. Cadac Group BV may deviate from the aforesaid amounts and percentages in the Client’s favour.

Article 9 Complaints Procedure
9.1 If the Client has a complaint about the service provided and/or other aspects of the services provided by Cadac Group BV, then it can submit a complaint to Cadac Group BV via the contact form given on the Website.
9.2 Cadac Group BV will respond to the complaint as soon as possible, and in any case within 5 days after having received the complaint. If it is not yet possible for Cadac Group BV to formulate a substantive response to the complaint by that time, Cadac Group BV will confirm receipt of the complaint within 5 days of having received it and give an indication of the term within which it expects to be able to give a substantive or definitive response to the Client’s complaint.

Article 10 Liability
10.1 The limitations of liability referred to in the Agreement cease to apply if, and insofar as the damage or loss is a consequence of an intentional act or wilful recklessness on the part of Cadac Group BV’s management.
10.2 Cadac Group BV delivers products/services the use of which is subject to Licence Conditions. The Client is responsible for complying with the Licence Conditions. Cadac Group BV will never be liable for damage or loss of any sort flowing from a failure to comply with the requirements set down in the Licence Conditions and the Client therefore indemnifies Cadac Group BV against any claims from third parties, including, but not limited to entitled parties and licence holders of the products/services provided by Cadac Group BV, claims from supervisory authorities and other third parties.

Article 11 Rental of hardware
11.1 In conformity with what has been specified in the Nederland ICT Terms and Conditions, the following applies to the rental of hardware.
11.2 The Client is not permitted to transfer, sub-let, pledge or otherwise encumber the hardware without the prior explicit and written approval of the supplier.
11.3 Cadac Group BV will ensure delivery by post of the hired hardware to the address specified by the Client within the Netherlands or Belgium. The risk of loss, theft or damage to the hardware passes to the Client upon delivery of the hardware to the agreed address by the supplier.
11.4 To the extent permissible under law, the parties agree that Sections 7:203 up to and including 7:211 of the Dutch Civil Code are excluded.
11.5 The risk of loss, theft or damage to the hardware remains with the Client (after delivery) for the entire hire period, regardless of the cause of the damage. The Client cannot claim force majeure within the meaning of Section 6:75 of the Dutch Civil Code to the Supplier in this context. In the case of loss, theft or damage to the hardware, the Client is obliged to immediately inform Cadac Group BV of this in writing. Cadac Group BV will endeavour in such a case to manufacture or replace the hardware (or have it manufactured or replaced) within a reasonable period of time.
11.6 The Client shall keep the hardware adequately insured against hazards including fire, water damage and theft for the term of the Agreement (at its own cost). The Client shall ensure that Cadac Group BV is included on any insurance taken out as a third-party beneficiary or co-insured party, as applicable. If this is not reasonably possible, the Client shall assign its claim to the respective insurer to Cadac Group BV. At the first request of Cadac Group BV, the Client shall submit copies of the policy for the insurance taken out and/or provide evidence of full and timely payment of the premium.
11.7 On expiry of the Agreement for the hire of hardware, the Client shall ensure that the hardware is returned to Cadac Group BV by post within 7 days. Cadac Group BV will send the instructions for shipping the hardware and bear the shipping costs, assuming that the hardware is returned to Cadac Group BV from Belgium or the Netherlands. 

Article 12 Personal data
12.1 Cadac Group BV will process the Client’s personal data in accordance with the privacy and cookie statement published on the Website.

Article 13 Final provisions
13.1 Dutch law applies to the Agreement. 
13.2 Insofar as not stipulated to the contrary by rules under imperative law, all disputes that may arise as a result of the Agreement shall be put before the competent Dutch court in the district in which Cadac Group BV is established. 
13.3 If one provision in these General Terms and Conditions becomes null and void, this will not affect the validity of the General Terms and Conditions as a whole. In this case, the Parties will define a new provision or provisions to replace the old one(s) that as far as possible under the law expresses the intention of the original provision.
13.4 The term “written" in these General Terms and Conditions shall also be understood to include communication by e-mail and fax, providing the identity of the sender and the integrity of the e-mail is sufficiently established.

Contact details
If, after reading these General Terms and Conditions, you have questions, complaints or comments, please contact us in writing, by telephone or using our contact form.

Cadac Group BV 
Nieuw Eyckholt 282
6419 DJ, Heerlen
Tel +31 088 9322 510
Chamber of Commerce 66766052 
VAT NL856689439B01



Annex 1: additional conditions Service & Support

Our Support Desk helps you get the most out of your software investment and avoid unexpected support costs charged to your overheads or problems that prevent you carrying out essential tasks or projects.

Support from the Support Desk

You can submit all technical support queries in relation to the applications supported by us online. This centralised system means that incoming support queries are effectively streamlined, support requests are handled quickly and efficiently with a response time of 2 hours in most cases, and you can see the status of your support request at all times.

Cadac Advanced Support

This unique support option consists of an annual Autodesk Subscription, update training and unlimited access to our Support Desk for the application for which you purchased Cadac Advanced Support. In addition to the latest software updates and the other benefits of Autodesk Subscription, Cadac Advanced Support enables you to budget for your CAD overhead costs on an annual basis.

  • Your consent is required for remote support. All activities carried out remotely on your device or within your systems by or on behalf of Cadac Group are performed at your own cost and responsibility.
  • Cadac Group and the Support Desk do not give any guarantees in relation to the resolution of the reported problems and does not give any guarantees with respect to the term within which a solution for your problems will be proposed.

Cadac Consultancy

There may be occasions when our Support Desk is not able to offer a solution and your support request or problem requires a consultancy service. Cadac Group may provide this service on-site or remotely.

½ day rate *= € 650
Day rate* = € 1200**
Extra hours = € 170
Additional charge for emergency response < 12 hours = + 50%
* No rights may be derived from the rates shown. 
** € 100 reduction throughout the subscription term with automatic subscription renewal.

Weekend & bank holiday surcharge

An additional charge is added to of the basic rate for work carried out on a Saturday, Sunday or a bank holiday.

  • Saturdays basic rate x 150%
  • Sundays and bank holidays basic rate x 200%

Cadac Consultancy terms and conditions

  • The minimum purchase obligation for consultancy is 2 hours, provided remotely from Cadac Group BV. If a minimum of ½ day, work can be carried out either remotely or in situ.
  • The ½ day rate is inclusive of travel time and expenses and is based on max. 3½ working hours per day at your premises or max. 4 working hours at the Cadac Group premises.
  • The day rate is inclusive of travel time and expenses and is based on max. 7 working hours per day at your premises or max. 8 working hours at the Cadac Group premises.
  • The additional charge for emergency response applies from the moment we provide a consultant to resolve an urgent problem.
  • The response time is the period of time between the request for support on site and the consultant actually being on-site (time measured between 8:30 and 17.00).


General terms and conditions of purchase for cadac xperts freelancers

Article 1  Definitions

1.1 The following terms are used in this document:

a) "Cadac" means Cadac Group BV, registered in the Dutch Trade Register under number 29039048, or any of its affiliated companies.

b) "Agreement" refers to these general terms and conditions, together with the relevant quotations or order confirmations provided by Cadac or agreements concluded, in which the terms and conditions for the performance of services by the Freelancer for Cadac are included.

c) "Client" means any legal entity that places an order with a Freelancer from the Database via Cadac Xperts.

d) "Cadac Xperts" means the platform on the website […] for which the Client can create an Account to search the Database and contact Freelancers as part of the implementation of an ICT assignment.

e) "Account" means a digital profile that provides a Client or Freelancer access to Cadac Xperts and the Database using personal login details.

f) "Freelancer" means a natural person who works as a self-employed person and makes himself/herself available to perform ICT services for Clients and for that reason creates an Account on Cadac Xperts.

g) "Database" means the Freelancers database that makes Cadac accessible to Clients with an Account via Cadac Xperts.


Article 2  Applicability

2.1 These general terms and conditions apply to all offers and/or agreements made or entered into by Cadac with a Freelancer as well as to the execution thereof within the framework of Cadac Xperts.

2.2 These general terms and conditions apply, to the exclusion of the terms and conditions used by the Freelancer. Deviating terms and conditions are applicable only if and insofar as they have been explicitly agreed in writing between Cadac and the Freelancer for each individual agreement.

2.3 The Freelancer, once an agreement has been made to which these terms and conditions apply, agrees to the application of the terms and conditions to all further agreements, unless otherwise agreed in writing.


Article 3  Account and Agreement

3.1 The Agreement between the Freelancer and Cadac is concluded at the moment that the Freelancer creates an account on Cadac Xperts. The Agreement is of indefinite duration.

3.2 The Freelancer creates an Account by completing the registration form on Cadac Xperts completely and truthfully. The Freelancer guarantees that all data he/she enters is correct, complete and without reservation.

3.3 By creating an Account, the Freelancer entitles Cadac to check the correctness of the Freelancer's data. The Freelancer shall prove the accuracy of the data entered at Cadac's first request by providing documentary evidence, such as, but not limited to, copies of proof of identity and/or diplomas and certificates. However, Cadac is not obliged to investigate the correctness, completeness or reliability of the data provided to it and/or the information posted through the Freelancer's Account.

3.4 The Freelancer guarantees the correctness, completeness and reliability of the data and information provided to Cadac by or on behalf of the Freelancer.

3.5 If Cadac chooses to carry out a check as referred to in Article 3.3, an Account shall become final only after the Freelancer check has been successfully completed in the opinion of Cadac and shall then become visible on Cadac Xperts.

3.6 Cadac has the right at all times to refuse or delete an Account of the Freelancer without giving reasons. An Account shall in any case be deleted as soon as Cadac is of the opinion that it has been abused.

3.7 An Account on Cadac Xperts is personal and non-transferable.

3.8 The Freelancer shall indemnify Cadac against claims from Clients and/or third parties as a result of the provision of incorrect, misleading and/or incomplete information about the Freelancer on Cadac Xperts.

3.9 By creating an account, the Freelancer gives Cadac permission to publish the Freelancer's data on Cadac Xperts from the moment the account is created. The Freelancer's data is accessible to Clients. The Freelancer's data is visible  to visitors of Cadac Xperts without an Account. The first name, location, expertise tags and a short summary of the Freelancer's profile are visible without an account.

3.10 Verbal commitments or agreements by or with its personnel are binding to Cadac only if they have been confirmed in writing.

3.11 Cadac has the right, at its own discretion, to engage one or more third parties for the execution of the Agreement.

3.12 These general terms and conditions apply in full to any amendments to the Agreement.

3.13 An Agreement can be terminated in writing at any time with due observance of a term of at least 1 month. Termination of the Agreement does not affect the assignments already given. These must be handled in accordance with the Agreement. Within 1 week after the end date of the Agreement, Cadac shall delete the Account and all of the Freelancer's data, as far as this data is not covered by a legal retention obligation. The Freelancer can also delete his/her data directly via "My account".

3.14 Any orders already placed can be cancelled or changed by Cadac up to 4 days prior to the start of the execution of an order. In the event of cancellation, Cadac shall not be liable for any compensation whatsoever.

3.15 If the Freelancer's Account has been inactive for 2 years, the Freelancer's Account shall be deleted by Cadac. The Freelancer's data shall be removed or stored in accordance with Article 3.13 of these general terms and conditions.


Article 4  Using Cadac Xperts

4.1 Cadac manages and maintains Cadac Xperts and ensures that Cadac Xperts is up-to-date at all times. Cadac develops new functionalities for Cadac Xperts. Freelancers can make their wishes known to Cadac.

4.2 Cadac strives for optimal use of Cadac Xperts for the Freelancer and other users. This requires that the use of Cadac Xperts and the Database up to user level be monitored and analysed. The Freelancer agrees to this.

4.3 The Freelancer must use his/her Account, Cadac Xperts and the Database only for the purpose for which they are intended, namely to find suitable assignments with Clients and then accept these suitable assignments via Cadac Xperts. The Freelancer shall refrain from improper use.

4.4 The Freelancer is in any case not allowed to use the Account, Cadac Xperts and/or the Database for:

a) (Commercial) purposes other than activities directly related to finding suitable assignments from Clients and then accepting these specific assignments via Cadac Xperts;

b) Posting and/or sending incorrect, incomplete and/or misleading information in general and in particular about the Freelancer himself/herself, third parties and/or the (possible) assignment;

c) Posting and/or sending information, documentation etc. in which illegal activities of any kind are discussed and/or promoted;

d) Carrying out any activity that takes up an unreasonable or extraordinary amount of any infrastructure of Cadac Xperts and/or the Database;

e) The automated retrieval and/or reuse of (substantial) parts of the contents of the Database (spidering, harvesting and exploiting) via Cadac Xperts or parts thereof, for example by means of a search program. 

4.5 The Freelancer shall not perform any actions that impair the functionality of Cadac Xperts and/or the Database or that in any way limits or causes or may cause the Database to be accessible to third parties and/or no longer to be accessible to other users.

4.6 The Freelancer is obliged to report to Cadac any abuse by third parties that he/she finds or suspects.

4.7 Cadac Xperts is not liable for any damage resulting from the inaccessibility of Cadac Xperts and/or technical defects on Cadac Xperts. If, as a result of a malfunction on Cadac Xperts, incorrect information is available on Cadac Xperts or incorrect assignment requests are issued by the Client or accepted by the Freelancer, this cannot be attributed to Cadac.


Article 5  Cadac's role

5.1 The services offered by Cadac consist of:

a) Offering Cadac Xperts and the possibility for the Freelancer to be included in the Database of Freelancers on Cadac Xperts;

b) Facilitating the execution by the selected Freelancer(s) of the assignment agreed between the Client and the Freelancer.

5.2 The Freelancer communicates independently and directly with Client(s) about the work to be carried out within the framework of the assignment and therefore also independently agrees with the Client(s) the content of the assignment.

5.3 The Freelancer is free at all times to refuse an assignment from the Client.

5.4 Cadac does not prescribe the manner in which the Client performs its obligations in the context of the assignment.

5.5 Cadac is not an intermediary, seconded personnel or otherwise involved in any form of job placement.


Article 6  Intellectual property

6.1 All intellectual property rights relating to Cadac Xperts, the Database and the Services, including all intellectual property rights to and in (i) all technology and software incorporated or processed in or forming part of Cadac Xperts and (ii) the content on or a part of Cadac Xperts and all elements that form part of or are included in (or form a collection or composition of) any of the foregoing, and in respect of everything that Cadac develops, manufactures or provides, including advice and illustrations, are owned by Cadac.

6.2 The conclusion of an agreement with Cadac shall never give rise to any (joint) ownership or right of use with regard to the intellectual property rights referred to in Article 6.1.

6.3 The Freelancer shall not infringe the intellectual property rights of Cadac.

6.4 In case a dispute arises between Cadac and the Freelancer concerning intellectual property, Cadac is presumed to be the rightful owner, unless the Freelancer can prove otherwise.

6.5 Cadac has the right to use the name and logo of the Freelancer for marketing purposes in external communications and on social media.


Article 7  Payment

7.1 The Freelancer is entitled to the fee(s) determined for Cadac.

7.2 Payment of the order is via Cadac Xperts.

7.3 For the Services, the Freelancer owes a commission to Cadac equal to a percentage to be determined by Cadac of the total assignment price agreed between the Freelancer and the Client, excluding VAT and any travel and accommodation expenses.

7.4 Within 14 days after completion of the assignment, Cadac shall pay the assignment price received to the Freelancer less the commission.

7.5 If Cadac takes on additional Services without an explicit fee being stipulated in the Agreement, Cadac is entitled to charge a reasonable fee for this.

7.6 As long as the Client does not place an assignment with the Freelancer, the Freelancer does not have to pay any fee for the use of Cadac Xperts and the creation of an Account.

7.7 If in the future Cadac wants to charge the Freelancer for having an Account at Cadac Xperts, then the Freelancer shall be informed in good time. If the Freelancer does not agree with the increase in costs, the Freelancer shall be given the opportunity to terminate the agreement with Cadac and to delete the Account.


Article 8  Duration

8.1 The Freelancer guarantees that it shall provide the Services without delay or interruption. Non-timely delivery results in default on the part of the Freelancer without a notice of default being required.

8.2 If the Freelancer is unable to fulfil his/her contractual obligations under the Agreement (on time), then he/she must inform Cadac immediately in writing.

8.3 The Freelancer is liable to Cadac and obliged to pay compensation to Cadac if the Freelancer fails to fulfil his/her contractual obligations under the agreement (on time), without prejudice to Cadac's other rights.


Article 9  Compliance

9.1 The Freelancer shall comply with all national and international laws, rules, regulations and standards relating to the execution of the contract, including all applicable laws, rules and regulations.



Article 10  Delivery

10.1 The Freelancer must carry out the assignment accurately, in accordance with the Agreement.

10.2 The commissioning of work by a Cadac Client shall not be regarded as acceptance thereof. The Freelancer can never use a Client’s acceptance or use of Cadac as a defence against a claim of Cadac.


Article 11  Quality

11.1 The Freelancer guarantees that the assignment shall be carried out in accordance with and shall comply with all current laws and regulations. All costs incurred or to be incurred to comply with these regulations, and all fines and damages resulting from non-compliance with these regulations, shall always be borne by the Freelancer, even if these were initially borne by Cadac.


Article 12  Termination

12.1 Cadac has the right to terminate all or part of the agreement with immediate effect by means of a written statement and without notice and to remove the Freelancer's Account, if (i) the Freelancer does not properly fulfil one or more of his/her contractual obligations, or does not fulfil them in a timely manner; (ii) the Freelancer goes bankrupt, applies for a provisional or final suspension of payments or goes into liquidation of his/her business; (iii) all or part of the Freelancer's property is seized. 

12.2 Upon termination of the Agreement by Cadac on the basis of this article, Cadac shall never be obliged to pay any compensation. The Freelancer shall indemnify Cadac against claims from third parties arising from or related to the termination, and is obliged to compensate Cadac for this.


Article 13  Force majeure

13.1 If Cadac is prevented from fulfilling the Agreement due to force majeure, it shall be entitled to suspend the performance of the Agreement. In that case, the Freelancer is not entitled to compensation for damage, costs or interest.

13.2 Force majeure is understood to mean, among other things: Extreme weather conditions, fire, flooding, accident, illness or striking of personnel, business interruption, stagnation in transport, power failure, cyber-terrorism or other types of cyber attacks, security incidents, corruption or loss of data, disruptive legal provisions and the late delivery of goods or services by third parties that have been engaged by Cadac.

13.3 In the event of a situation of force majeure, Cadac shall be entitled to terminate the Agreement for the part that cannot be performed by means of a written statement. If the force majeure situation lasts longer than 6 weeks, the Freelancer is also entitled to terminate the Agreement, by means of a written statement, for the part that cannot be performed.


Article 14  Outsourcing

14.1 The Freelancer is allowed to transfer the execution of an assignment in whole or in part or to outsource it to a third party, if this third party is at least in possession of the same diplomas, certificates, etc. as the Freelancer insofar as these are relevant to the assignment to be carried out.

14.2 The Freelancer's claims against Cadac are not transferable to third parties unless Cadac has given its prior written consent.


Article 15  Cadac Xperts availability

15.1 Cadac shall make every effort to keep Cadac Xperts and the Database available online. If Cadac Xperts and/or the Database cannot be used in whole or in part by the Freelancer, Cadac shall make every effort to ensure that Cadac Xperts and/or the Database are fully accessible to the Freelancer again within 1 day. If the problems cannot be resolved within 1 day, the Freelancer shall be informed by e-mail and (if possible) via Cadac Xperts.

15.2 Cadac makes no guarantees as to:

a) The functionality, compatibility with specific software browsers or performance of Cadac Xperts and/or the Database;

b) Finding suitable assignments and/or being able to enter into assignments.


Article 16  Liability and damages

16.1 The Freelancer is liable for all loss or damage, of whatever nature and regardless of how it occurs or is caused, that occurs at Cadac and/or third parties, including persons and legal persons who work with or for Cadac, in particular the Cadac Client, in connection with the execution of an assignment by the Freelancer or with acts or omissions on the part of the Freelancer, his/her subcontractors and/or suppliers. The Freelancer shall indemnify Cadac against claims from third parties, including Clients of Cadac, who suffer the aforementioned loss or damage.

16.2 Damage to the Freelancer's materials, and to those of his/her subcontractors or suppliers, both on the premises of Cadac's Client and elsewhere, as well as loss or damage caused by injury to a person, is at the expense and risk of the Freelancer.

16.3 The Freelancer is obliged to insure himself/herself against the above risks and losses with a reliable insurance company. The Freelancer is obliged to provide proof of such insurance when requested, and to keep Cadac informed of any changes.  


Article 17  Protection of personal data

17.1 Cadac needs to process the Freelancer's personal data for the execution of the agreement. Cadac shall process this personal data only for the purpose of executing its agreement with the Freelancer and in accordance with the General Data Protection Regulation and other applicable privacy laws. For the way in which Cadac handles personal data within Cadac Xperts and the rights of Freelancer in this respect, Cadac refers to its privacy statement.

Article 18  Applicable law and competent court

18.1 The agreement(s) between Cadac and the Freelancer is governed by Dutch law.

18.2 All disputes between Cadac and the Freelancer shall be settled exclusively by the competent court in Limburg, Maastricht, the Netherlands. Notwithstanding this provision, Cadac also has the right at any time to submit a dispute or claim to the competent court of the place where the Freelancer is located or has his/her actual registered office.


Article 19  Final provisions

19.1 The nullity or voidability of any provision of these terms and conditions or of agreements to which these terms and conditions apply shall not affect the validity of the remaining provisions. Cadac and the Freelancer are obliged to replace provisions that are void or nullified by valid provisions with a meaning equivalent to that of the void or nullified provision to the extent possible.

19.2 The Dutch text shall be decisive in explaining and interpreting these general terms and conditions.


Cadac, version from January 2019